Frequently Asked Questions

Delivery Information

Is there a minimum order amount?

Yes, the minimum order amount is $75. If your order does not meet this requirement, you will be prompted that your order will need to meet the minimum order amount to be fulfilled.

How long does delivery time take?

Usually we can guarantee one hour or less delivery depending upon the time the order was placed, however if you need a delivery by a specific time you can use the “special instructions” box to let us know your needs. Average delivery time is 45 min to an hour.

Payment Information

Is there tax added onto my purchase when I check out?

As of 2018 an 8.75% sales tax will be added onto all orders. This is according to Ca state laws. If you have any questions about this tax please visit this website.

What Payment Methods Are Accepted?

We currently only accept Cash on delivery(COD) due to the nature of our patient verification system.

Do you take wholesale orders?

Any vendor wishing to place wholesale orders should contact for more information.

What is the process for vendors to contact you?


Is there a guarantee on the medicine I purchase from you?

Yes, if you have an issue with the medicine you can have it replaced or get a credit on your account, depending upon the circumstances.

Ordering and Account Registration

Do I need an account to place an order?

Yes. In order to place an order with Shoot the Moon Cannabis Delivery,
you have to sign up with a valid state issued I.D and/or your doctor’s recommendation.

Whom should I contact if I have any registration problems?

If you are having problems uploading a copy of your recommendation or state issued I.D., please contact for further assistance. We understand the difficulty technology can pose and will do everything in our power to get your medicine delivered.

Is Cannabis Delivery Legal?

Yes and No. It is legal in California for a licensed Cannabis service to provide Cannabis to a customer that is 18 and over with a current medical Cannabis recommendation or 21 and over with a valid government issued ID. However it is still illegal on the federal level.

Does having my doctor’s recommendation legally protect me in a court of law?

Depending on the issue at hand. Best to consult a lawyer.

Do I need to renew my doctor’s recommendation every year?

Yes. For Medical Cannabis you will need to maintain an active prescription.

Do you give discounts for seniors and Veterans.?

Yes we do, just email us at or give us a call (925)864-4743 and we will set you up with a lifetime 10% discount.

Helpful Medical Information

I have seen acronyms like THCA, CBD, CBN and CBG. What do they mean?

These refer to the molecules within cannabis, THC is the one most commonly known but CBN is gaining in popularity because of its profound work in cancer research and has had incredible results in subsiding seizures. More research is still needed.

If I have bruises or aches and pains, are topical creams my best choice?

Yes, applying a topical medicine onto a bruise with the healing process, for aches and pains a moisturizing balm might be a better option because the oils can help get deeper into your muscles.

What is tincture and how can it help me?

Tincture can be made using alcohol or vegetable glycerin, once processed you can take it orally or add into food. If you do not want to eat an edible but get a similar effect, tinctures are a great alternative.

If I can’t sleep at night, is cannabis a good option for me?

Yes, in our opinion, Indica strains vaped or smoked an hour before you want to go to sleep is a great alternative to over the counter sleep aids.

What if I have pain but do not want to actually get high?

In our opinion, this is where CBD products are best, there are topical CBD products on the market that give you the pain relief with no high at all due to the lack of THC.

What if I get drug tested at work, can I still get my doctor’s recommendation and purchase cannabis?

You will need to consult with your employer’s policies.

Random Questions and Information

Do you offer safe and discrete dropbox locations in my area in case I do not want you to deliver to my house.

We are currently working hard on the logistics of making this a reality.

Can I buy Clones or Seeds?

Not at this time.

Do you have any job opportunities?

Email all resume’s to

Is it legal to fly with my medication?

Yes it is legal to fly out of a legal state, however if you are landing in a non-legal state you may or may not run into problems.

What is the difference between Indica and Sativa?

They are both Subspecies of the Cannabis plant but they differ in certain properties. Sativa is best suited for the day time, provides a higher CBD content, more energetic and uplifting feeling. Indica is more for night time with a higher THC content, Calming, relaxing and chill. Both can stimulate appetites.

How can I trust that you know what medicine will work best for my specific needs?

Every individual has different needs. It might take time to find the exact right product that helps fit those needs, our consultants are very knowledgeable and will be able to help get the right medicine for you.

Is it legal for me to buy a firearm if I have a doctor’s recommendation?


Do you have a weekly newsletter to let me know about your new products and promotions.

Yes. On the footer of all of our pages is a signup for our text and newsletter regarding our new products and promotions.